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SISTEMI DI CONTROLLO E VALUTAZIONE DELLE PERFORMANCE Single discipline educational activity
Course Sheet Academic Year of enrolment:
Professor and Collaborators:
Hours of classroom activity:
Prerequisites:
Basic knowledge of Business Administration and Management.
Objectives
Contents - Different management control conceptions
-Anthony: management control systems
- Merchant: objects of control framework -
- Simons: levers of control framework
- The design and use of management control systems
- Management control and the budget systems
- Beyond budgeting – assessing the problems of the traditional budget
system.
- The importance of financial and non financial indicators
- Strategy and control systems
- People behavior and control systems: functional and dysfunctional
aspects
- The innovation of management control systems
- Management control and crisis
-Management control and growth
-Management control and strategic change
- Performance management in the public sector
Extended Syllabus 1. Company control systems
2. Management control and individual behavior
3. Control processes and responsibility centers
4. From business planning to strategic budget
5. Costs for operational decisions
6. Performance indicators
7. Management reporting
8. Balanced Scorecard
9. Business Process Reenginering
10. Benchmarking
11. Role of control in integrated governance
12. The economy of public administrations.
13 Objectives, effectiveness and efficiency in the public sector
14. Performance indicators in the public sector.
Recommended Bibliography Armando Della Porta, Responsabilità e performance sociale di impresa, Aracne, Roma, 2006 (Capp. 1, 2 and 3).
Laura Zoni, Marco Morelli, Innovare i sistemi di controllo. Affrontare la
crisi e sostenere la crescita, EGEA, 2013 (Capp. 1 and 2).
Methods of Provision
Teaching Methods Lessons, case studies critical discussion, seminars with testimonials
Evaluation methods Verification of learning:
The assessment consists of two parts:
written tests and oral examinations. The final grade is based on an
assessment of all the parts of the examination
1. Written test with open questions (70% exam):
2. Oral exam (30% exam).
Contacts/More Information Office hours: by appointment.
E-mail antonio.gitto@unich.it .
On the e-learning pages the teacher will provide additional availability.