TOOLS AND METHODS OF ASSESSMENT IN SOCIAL AND ORGANIZATIONAL CONTEXTS

Single discipline educational activity

Course Sheet

Course code:

PSISOC06

Academic Year of enrolment:

2021

Year of supply:

2022/2023

Type of Course:

Characterising

Degree:

Course of 2nd Cycle Degree in PSYCHOLOGY

Disciplinary Sector:

Psychology of Work and Organisations

Language:

Italian

Location:

CHIETI

Credits:

Programme Year:

Professor and Collaborators:

LANDOLFI ALFONSO

Cycle:

First semester

Hours of classroom activity:

Individual study hours:

136

Prerequisites:

None

Objectives

At the end of the course the student will acquire
• In terms of knowledge: conceptual and theoretical bases regarding individual, group and organizational assessment and assessment processes; processes of recruitment and selection of human resources; theoretical references relating to bias and errors of assessment; updated information and approaches in traditional and digital recruitment; conceptual and operational knowledge of the entire staff assessment process, from entry to work, career, through performance, and outplacement; methodologies, validity and reliability of individual and group assessment and assessment procedures.
• In terms of skills: define a professional profile and its needs; manage the procedural and organizational aspects of the organizational assessment; select the best recruitment channels and strategic communication processes based on professional profile and resources; conceive a job advertisement, feedback to the assessed, and strategic communication; select suitable candidates from CV screening; structuring and conducting a job interview; design and conduct an assessment center; reporting of assessments, individual and group interviews and tests.
• In terms of Skills: planning the entire evaluation process in personnel selection (project, administration, management, evaluation, reporting), in training and in organizational consultancy; manage and select procedures, tools and tools for evaluation; manage the process of communicating selection results and feedback to candidates; effectively test candidates; conceive a job advertisement; prepare a successful interview; conducting job analysis, identifying predictors and selection criteria to make correct hiring decisions.

Contents

The course provides contents related to the management of organizational assessment processes, at individual, group and structural level.
The assessment processes of human resources management are transformed rapidly and technology has gained importance in each of them. From personnel administration to team management, passing through recruitment and data analysis (performance, climate, motivation, etc.), if a graduate intends to deal with human resources management, he will have to be able to know and manage the tools and methods of classical and digital evaluation, acquiring the underlying methodological principles.
To this end, the course will focus on the conceptual and operational bases for using the different tools, practices and approaches related to the assessment in human resources, with particular reference to the assessment of environmental, organizational and relational variables, to the recruitment and selection of personnel, to formative evaluation.
The course includes the following topics: organizational analysis, management and organization of human resources, evaluation of human resources, recruitment and selection of personnel, digital and social recruiting, errors and prejudices in the processes of evaluation, reporting and feedback, formative evaluation.

Extended Syllabus

The first introductory part will present the recent evolution of evaluation and assessment processes, their traditional and recent problems (virtual teams, digitalization, technostress, etc.), and their strategic importance for the 4.0 company.
A second part of the course will focus on the evaluation process in the different internal processes of HR management: workloads, selection, job analysis, screening, performance, work groups, leadership, climate analysis.
A third party will pay attention to selection and evaluation methodologies and practices: what to evaluate, operational definitions and professional profile; how to evaluate, from budget and resources to the choice of tools; job interview, group assessment, Assessment Center and Development Center, selection bias; test and questionary; management of recruitment channels (traditional and digital / social media approaches and processes) and strategic communication in assessment processes.
A fourth final part will provide guidance to assess candidates' perceptions of the selection process, to report individual and group assessments and to provide feedback.

Recommended Bibliography

1 Manual:
Borgogni, L. (2018). Valutazione e Talent Management. Il contributo metodologico della psicologia. Franco Angeli, Milano. Pag, 504, 45 €. ISBN: 9788891768186. Chapter 8, 14, 15 not included.
1 Book chosen from the following titles:
• Cortese, C. G., & Del Carlo, A. (2017). La selezione del personale: come scegliere il candidato migliore ai tempi del web. Raffaello Cortina Editore, Milano. Pag 236, 22 €. ISBN: 9788860309037
• Girard, A., & Penati, V. (2018). Assessment & Development Center. Manuale di teorie, tecniche e strumenti per la valutazione. Edizioni FS, Milano. Pag. 266, 24 €. ISBN: 9788867632091
• Vigutto, P. (2018). Organizzare la selezione nelle PMI. Indicazioni e strumenti per valutare i candidati, comporre le esigenze e governare il processo. Franco Angeli, Milano. Pag. 130, 18 €.
ISBN: 9788891769992

Methods of Provision

Conventional

Teaching Methods

The theoretical contents will be integrated by exercises in which students will be involved (group activities, role playing, exercises, case discussions, videos, etc.). In addition to the group simulations, there will be meetings with testimonials from the HR sector.

Evaluation methods

Verification of learning:

The exam consists of a written test which includes 15 multiple answers' question (one point each), and 3 open ended questions (evaluation between 0 and 5 points each).
The oral test, subject to passing the written test, is at the discretion of the teacher or at the request of the student and must be taken together with the written test.

For attending students there are intermediate and end-of-course written tests.

Contacts/More Information

Students will be provided with information and support regarding the programs, lecture topics, laboratory activities, exams and methods for the assignment of theses and final works.

Università degli Studi
"G. d'Annunzio"

Chieti - Pescara

Aree