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TOURISM ECONOMICS AND QUALITY MANAGEMENT Single discipline educational activity
Course Sheet Academic Year of enrolment:
Professor and Collaborators:
Hours of classroom activity:
Objectives
Contents Microeconomics of tourism: definitions and contents; the tourist as a consumer; the tourist-consumer theory; tourism production; holiday production and distribution companies: tour operators and travel agencies; service production companies; the receptivity, the transports, the attractions; tourist markets; contracts in the tourism market, Information and Communication Technology and tourism; macroeconomics of tourism: tourism in the economic system; tourism, regional economy and economic development; international tourism: real flows and monetary flows; the intervention of the State and the public organization of tourism
Extended Syllabus The course aims to provide the necessary tools for micro-macro analysis of the tourism sector and activities related to its organization. It is aimed at understanding the dynamics of tourism development and the policies adopted at the national and international level. The course aims to highlight the factors underlying the success and decline of tourist destinations, evaluating the impact they have generated within the economic system.
In particular, the following themes are developed:
microeconomics of tourism: definitions and contents; the tourist as a consumer; the tourist-consumer theory; tourism production; holiday production and distribution companies: tour operators and travel agencies; service production companies; the receptivity, the transports, the attractions; tourist markets; contracts in the tourism market, Information and Communication Technology and tourism; macroeconomics of tourism: tourism in the economic system; tourism, regional economy and economic development; international tourism: real flows and monetary flows; the intervention of the State and the public organization of tourism.
Recommended Bibliography Candela G., Figini P. (2014), Economia del turismo e delle destinazioni, McGraw-Hill, Milano.
Additional teaching material will be specified during the course.
Teaching Methods Lectures and exercises also with the use of Power Point slides, which are then made available to students, who can download them in pdf format from the teaching page.
Evaluation methods Verification of learning:
The learning assessment is carried out with a written and/or oral exam with a grade expressed in thirtieths. Partial tests are scheduled during the semester of the lessons.
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