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Single discipline educational activity
Course Sheet Academic Year of enrolment:
Professor and Collaborators:
Hours of classroom activity:
Prerequisites:
No specific knowledge is needed to learn the subject easily.
Objectives
Contents The teaching introduces the field of subjects analysing business
administration under different aspects: management skills organization,
strategy, marketing techniques, corporate social responsibility. The
learning path starts with introductory elements necessary or the study of
management techniques, to go on with the analysis of the company
organizational set-up, then the main aspects of business management
are analyzed, with regard to finance, production, calculation of
entrepreneurial income, capital. The course continues analyzing the role
of planning and devising business strategies. The learning path focuses
on marketing as a process meant to achieve customer satisfaction. At the
end of the course the theme of corporate social responsibility is
introduced, identifying the way of managing the relationship
customer\stakeholders whilst ensuring the compliance with ethical
principles.
Extended Syllabus 1. INTRODUCTORY ELEMENTS FOR MANAGEMENT STUDY
- The company: definition, features and kinds of companies
- The "subjective" component of the company: economic and legal
entity, manager and leader
2. ORGANIZATIONAL SET-UP
- Economic viability in setting up a company
- Location, size and legal status
- Organizational structure: features and kinds.
- Human resources management: search, selection, training, evaluation,
incentives.
3. BUSINESS MANAGEMENT
- Funding and production
- The concepts of income and capital
- Principles of economy, efficiency and effectiveness
4. BUSINESS STRATEGY
- Business strategy: definition, characteristics and content
- Planning and strategy
- Components: mission, strategic objectives, strategic audit, SWOT
analysis
5. MARKETING
- The marketing - Process: product, price, promotion, placement
- The purchasing behaviour of consumers
- Customer satisfaction
6. THE SOCIAL RESPONSIBILITY OF COMPANIES
- The company in the current climate and the relations with its
stakeholders
- The evolution of corporate social responsibility
- The development of corporate social responsibility: determiners.
Recommended Bibliography P. Lizza, P. Giansante, Elementi di management aziendale, EUROM, Roma
2017.
If necessary supplementary material will be made available for the
students on e-learning platforms.
Teaching Methods The teaching makes use of whole class teaching, which is interactive and
engaging, integrated with various methods selected according to the
students’ needs as well as the follow–up needs pointed out during the
course.
To be more detailed, we can say that the teaching consists of 48 hours of
whole class teaching, divided in two-hour classes as per calendar.
In order to ease the accomplishment of the objectives, the working
method will favour dialogue and active participation to the lesson,
making use of both whole class teaching and guided discussion, group
works and the participation in seminars concerning the topics covered,
presented by members of the business world.
Attending the course is optional, but recommended.
The final test will be the same for every student, whether attending the
course or not.
If Health Laws and University regulations allow, teaching activities,
teachers office hours’, and exams may take place online (in whole or in
part). For any further information and updates, please refer to the
University website.
Evaluation methods Verification of learning:
In order to evaluate students’ learning, oral tests will be provided.
Oral tests will be assessed according to the following criteria: knowledge
of the subject, ability to organise and report the subjects grasping their
patterns; ability to interpret and analyse the policies and the managing
tools of human resources; business lexicon competence; correctness and
relevance of the presentation; coherence, strength; critical approach
towards suggested issues.
The oral test will cover the entire coursework and it will be successfully
assessed with the minimum mark of 18 out of 30.
If Health Laws and University regulations allow, teaching activities,
teachers office hours’, and exams may take place online (in whole or in
part). For any further information and updates, please refer to the
University website.
Contacts/More Information Student services and office hours are held on Thursdays from half past
ten to half past twelve.
The University lecturer will have office hours in her office located in
Chieti campus.
Students can contacts the aforesaid lecturer by her e- mail address:
paola.giansante@unich.it