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DIGITAL MARKETING PRINCIPLES Single discipline educational activity
Course Sheet Academic Year of enrolment:
Professor and Collaborators:
Hours of classroom activity:
Prerequisites:
Basic knowledge of Management
Objectives
Contents The course includes a general introduction to marketing management, with a review of the fundamental analytical, strategic and operational moments that aim at generating value for demand (first teaching unit). Subsequently, the characteristics of digital environments that influence consumer behavior will be described, verifying the perceptive, evaluation and decision-making processes of website users, as well as the main research opportunities with and on the internet (second teaching unit). In the third teaching unit, marketing strategies will be exposed - segmentation, positioning and differentiation / personalization, highlighting the opportunities offered by interaction through digital channels. The decisions concerning the marketing mix, adequately integrated by the consideration of the specificities linked to the dynamics of online relationships, represent the object of the fourth, fifth and sixth teaching units. Finally, the theme of Big Data and digital metrics will be the subject of the seventh teaching unit. Students will also be involved in various supplementary activities, aimed at applying the theoretical concepts developed in the classroom.
Extended Syllabus Didactic unit 1:
Introduction to Marketing Management and Internet Marketing
Analytical, strategic and operational processes for value creation; the principles and characteristics of the digital economy
Didactic unit 2:
Analytical processes: online consumer behavior and marketing research
The purchasing process in digital environments: the phases and critical concepts; the opportunities for research with and on the Internet
Didactic unit 3:
The strategic processes of digital marketing
Segmentation: analysis and strategies; positioning: analysis and strategies; the differentiation and personalization of the offer: approaches and opportunities
Didactic unit 4:
The marketing mix of companies operating online
Product and content definition
Didactic unit 5:
The marketing mix of companies operating online
Online pricing; e-commerce
Didactic unit 6:
The marketing mix of companies operating online
Online advertising tools; social media marketing
Didactic unit 7:
Big Data and digital metrics
The properties of Big Data and Digital Analytics systems
Recommended Bibliography - Chaffey, D., & Ellis-Chadwick, F. (2019). Digital marketing: strategy, implementation & practice. Pearson uk.
- Marketing Management 16th Ed. Kotler, Keller, Chernev, Ancarani Costabile, Person
Alternatively to the latter one:
- Peter J.P., Donnelly J.H., Pratesi C.A., VII ED. “Marketing” McGrawHill
Methods of Provision
Teaching Methods Frontal Teaching, Case Discussion, Team Work
Evaluation methods Verification of learning:
40% Team Work
20% Business Cases/Additional Activities
40% Written Exam