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Single discipline educational activity
Course Sheet Academic Year of enrolment:
Professor and Collaborators:
Hours of classroom activity:
Prerequisites:
Knowledge of the basic concepts of statistics and of linear and logistic regression and clustering techniques are recommended for the correct understanding of the analysis processes that will be implemented. The aforementioned knowledge, which is the subject of the "Marketing statistics and metrics" course, will in any case be recalled and briefly discussed during the course.
Objectives
Contents The course first introduces the basic concepts relating to data representation, query and analysis, then focusing on the practical tools and methodologies used in marketing, and in particular in digital marketing.
Extended Syllabus Data Analytics: Introduction to the concepts and representation of data
- The data analysis process, data-driven decision and types of analysis
- Data types and representation formats, structured and unstructured data
- Principles of relational databases and SQL
Web and Social Media
- Specific data analytics tools for digital marketing: Google Ads, Analytics, Trends, etc.
- Social media listening/monitoring tools:
- Extract data from the web and social networks: APIs, scrapers and open data
Data visualization and descriptive analytics
- Data visualization principles
- Exploratory analysis, graphs, reports and interactive dashboards, fundamentals and practical cases with Microsoft Excel.
Data Analytics workflows
- Introduction to KNIME, data preparation and composition of analysis workflows
- Review of regression and clustering analysis
- Examples carried out in class: Regression analysis to predict marketing variables (e.g. churn/buy probability), marketing mix
- Examples carried out in class: Cluster analysis to segment customers and the social audience
Recommended Bibliography The lecture slides, which will be made available on the University's e-learning portal, and the resources (articles, tutorials or parts of books) which will be indicated by the teacher during the course, constitute study material.
Methods of Provision
Teaching Methods The course includes 54 hours of lessons.
The course will be organized in modules, each of which consists of theoretical lessons, demonstrations and guided exercises and practical group projects.
The course includes a group project in which students will apply the tools introduced in the course.
Evaluation methods Verification of learning:
The final evaluation will be expressed out of thirty. The exam will consist in the evaluation of the group project and in a test.