"G. d'Annunzio"
Acquire knowledge of the fundamental elements of the interpersonal communication process Deepen the aspects of interpersonal communication, with particular attention to those inherent in the relationship process Acquire basic methodological knowledge, with particular attention to non-standard techniques, to develop the awareness necessary to be able to interact methodically, within an organization, with a specific user.
- Corbetta P., La ricerca sociale: metodologia e tecniche. Vol. 3: Le tecniche qualitative, Il Mulino, Bologna, ult. ed. - Watzlawick P., Beavin J.H., Jackson D.D., Pragmatica della comunicazione umana. Studio dei modelli interattivi, delle patologie e dei paradossi, Astrolabio, Roma, 1971 - limitatamente ai capitoli 1 e 2.
